Odoo for IT and communications companies
Connects sales, projects, support, recurring contracts, licences, purchases, billing and profitability on a single platform.
5 targets for digitalizing the management of an IT company and communications with Odoo
In IT and communications companies, Odoo allows to connect sales, projects, support, recurring contracts, licences, purchases, billing and profitability. The goal isn't to manage tickets or issue bills but to have a complete vision of the business to control margins, resources and growth.
Profitability by client, project or contract
It controls the actual profitability of each client, project, maintenance contract or recurring service.
With Odoo you can group income, charged hours, licences, purchases, external services, support and internal costs to figure out what business lines generate space and what they consume too many resources.
Analytic Accounting
Project
Timesheets
Sales
Invoicing
Subscriptions
Business and opportunity management
It improves the commercial process from first contact to acceptance of the proposal.
Odoo can manage leads, opportunities, commercial activities, budgets, offer versions, contract signing and renewal monitoring from a single stream.
CRM
Sales
Sign
Website
Email marketing
Retiring services, licences and maintenance
It centralizes monthly contracts, maintenance fees, hour bags, licences, renovations, SLA and recurring services.
That makes it possible to reduce administrative work, avoid forgetting about renovations and improve regular income monitoring.
Subscriptions
Sales
Invoicing
Helpdesk
CRM
Accounting
Projects, technical support and incidents
It coordinates implementation projects, technical support, tickets, incidents, internal tasks and associated documentation.
With Odoo you can register times, assign liability, prioritize incidents, control SLA and connect technical work with billing and profitability.
Project
Helpdesk
Timesheets
Field service
Documents
Planning
Purchasing, vendors, billing and reporting
It includes hardware purchases, licenses, outside services, bills issued, bills received, bills charged, payments and financial reporting.
Management can better see what's been sold, what's outstanding, what costs have been generated, what customers are more profitable and what services require review.
Purchase
Inventory
Invoicing
Accounting
Banks
Dashboards